support · miraisoft
support
support for milkglass, a film simulation darkroom for mac.
contact
questions, bug reports, feature requests. email hello@miraisoft.io.
i read every message. usually back to you in a day or two.
troubleshooting
each app keeps its own notes, with the setup steps and the fixes that actually come up:
- milkglass support, for mac
purchases
all billing is handled by Apple. miraisoft does not have access to your payment info.
- milkglass: a single purchase on the Mac App Store, no subscription, family shareable. manage via the Mac App Store
- billing questions go through Apple Support
bug reports
useful detail when reporting a bug:
- which app, and which version (visible in the app)
- your device and OS version
- what happened versus what you expected
- steps to reproduce, if you can find them
privacy
miraisoft apps are private by design. no tracking, no analytics, no ads.
- privacy policy, covers every miraisoft app
- milkglass terms of service